20 лет мы внедряем лучшие страховые решения для устойчивого будущего казахстанцев.

The sole shareholder of the company is the state represented by the Government of the Republic of Kazakhstan.

The founder of the Company is the Government of the Republic of Kazakhstan represented by the Committee on State Property and Privatization of the Ministry of Finance of the Republic of Kazakhstan.

The rights of ownership and use of the state-owned share package of the joint-stock company "Life Insurance Company "State Annuity Company" were transferred to the Ministry of Labor and Social Protection of the Republic of Kazakhstan (hereinafter referred to as the Sole Shareholder) in accordance with the Resolution of the Government of the Republic of Kazakhstan dated 27 May 1999 No. 659 "On the transfer of rights to own and use state-owned share packages and state shares in organizations owned by the republic".

The Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan is a state body of the Republic of Kazakhstan that exercises leadership in the social and labor sphere, as well as in the field of migration of the population within its competence.

The sole shareholder independently makes decisions on issues referred to the shareholder's competence in accordance with the legislation and the Company's charter, with the exception of issues on which decisions are made in agreement with the State Property and Privatization Committee of the Ministry of Finance of the Republic of Kazakhstan.

Совет директоров является органом управления Общества, который осуществляет общее руководство его деятельностью, за исключением решения вопросов, отнесенных законодательством и Уставом Общества к исключительной компетенции Единственного акционера.

Цель деятельности Совета директоров – обеспечение максимального соблюдения интересов акционеров и достижение устойчивого развития Общества.

В состав Совета директоров Компании входят представители Министерства труда и социальной защиты населения Республики Казахстан, Комитета по государственному имуществу и приватизации Министерства финансов Республики Казахстан, а также независимые директора, избранные в состав Совета директоров в соответствии с требованиями действующего законодательства Республики Казахстан.

Действующий состав Совета директоров АО «КСЖ «ГАК»:

Corporate Secretary – an employee of the Company who is not a member of the Board of Directors and (or) the Management Board of the Company, who is appointed by the Board of Directors of the Company and is accountable to the Board of Directors of the Company, and, within the framework of his/her activities, controls the preparation and holding of meetings of the Board of Directors of the Company, ensures the formation of materials onagenda items for consideration by the Sole Shareholder and materials for the meeting of the Board of Directors of the Company, and monitors the provision of access to them.

The main tasks of the Corporate Secretary in the framework of the activities are:

1) ensuring interaction between the Sole Shareholder, the Board of Directors, the Management Board and other bodies, structural divisions of the Company;

2) organizing and supporting the activities of the Board of Directors of the Company and its Committees;

3) monitoring the implementation and compliance with the principles and provisions of the Code of Corporate Governance of the Company;

4) ensuring the provision of information on corporate events in accordance with the requirements of the legislation;

5) within the limits of their competence, providing information to members of the Board of Directors with data on the state of the organization of the activities of the Company, its bodies, officials and structural divisions.

By the decision of the Board of Directors of the Company dated May 31, 2019, to the position Toktarova Saule Zhumagalievna was appointed Corporate Secretary of the Company from June 3, 2019

Contact information: 010000, Republic of Kazakhstan, Astana, st. Mangilik El, 30, office 306

Телефон: +7 (7172) 916-333 (ext. 1078)

E-mail: s.toktarova@gak.kz

Омбудсмен – лицо, назначаемое Советом директоров Общества, роль которого заключается в консультировании обратившихся к нему работников Общества и оказании содействия в разрешении трудовых споров, конфликтов, проблемных вопросов социально-трудового характера, а также в соблюдении принципов деловой этики работниками Общества.

Роль омбудсмена заключается в консультировании обратившихся к нему работников, участников трудовых споров, конфликта и оказании им содействия в выработке взаимоприемлемого, конструктивного и реализуемого решения с учетом соблюдения норм законодательства Республики Казахстан (в том числе, соблюдения конфиденциальности при необходимости), оказании содействия в решении проблемных социально-трудовых вопросов как работников, так и Общества.

Омбудсмен назначается из числа работников Общества решением Совета директоров и подлежит переизбранию каждые 2 (два) года. Совет директоров принимает решение о продлении либо прекращении полномочий Омбудсмена.

Советом директоров Общества от 29 января 2025 года принято решение о возложении должностных обязанностей Омбудсмена Общества на советника Председателя Правления Маканову Асель Куандыковну.

Contact information:

Адрес: 010000, Республика Казахстан, г. Астана, ул. Мангилик, 30, кабинет 306 (с пометкой на конверте (пакете) «Омбудсмену АО «КСЖ «ГАК»)

phone number +7 (7172) 916-333 (ext. 1078)

E-mail: ombudsman@gak.kz

Конфиденциальность обращения гарантируется.

В целях формирования адекватных систем управления рисками и внутреннего контроля в Организации создаются следующие коллегиальные совещательные органы:

В состав указанных советов входят работники заинтересованных структурных подразделений, руководящие работники, который утверждается советом директоров Организации. Решения указанных советов принимаются простым большинством голосов членов и оформляются в письменном виде. Решения указанных советов протоколируются с детальным отражением процесса принятия решения и приложением документов, на основании которых было принято решение, с указанием:

• перечня и детальным описанием рассматриваемых вопросов;
• перечня документов, представленных совету для принятия решения;
• итоги голосования по каждому рассматриваемому вопросу;
• мнения членов с обоснованием, в том числе в случае их несогласия с принятым решением и наличия особого мнения.

Протокол подписывается всеми членами указанных советов, присутствующими на заседании, и хранится в Организации. Совет директоров оценивает работу указанных советов и правления на основании их ежегодных отчетов о результатах работы.

Также в АО "КСЖ "ГАК" на постоянной основе действуют следующие комитеты:

Welcome to the official page of Compliance Control of JSC "KSZh "GAK".

In order to apply the best practices of corporate governance, our Company has introduced and is implementing a compliance control function, the purpose of which is to ensure that the Company and its employees comply with the legislation of the Republic of Kazakhstan, internal regulatory documents, as well as compliance with high professional and ethical standards.

Combating the legalization (laundering) of proceeds from crime and the financing of terrorism

JSC "KSZh "GAK" is taking a set of measures aimed at organizing an internal control system to combat the legalization (laundering) of proceeds from crime and the financing of terrorism

Please send messages to the hotline email address regarding any instances of corruption and fraud among the Company's officials and staff, or violations of the laws of the Republic of Kazakhstan on their part, including the Company's internal regulatory documents. compliance@gak.kz.

Confidentiality of the request is guaranteed.

Cartogram of corruption

Risk management allows us to prevent the occurrence of risk events that affect the achievement of strategic and operational goals, and to limit their impact when they occur.

Risk management is a process that begins with the development of strategy and affects all activities of the organization. It is aimed at identifying potential events that may affect the Company's activities and managing the risks associated with these events.

The Company's risk management is carried out with the participation of the Board of Directors, the Management Board, the Internal Audit Service, structural units - risk owners, and the structural unit responsible for risk management. The Company's risk management system is based on the "Three Lines of Defense" model, which offers a balanced approach to determining the role and responsibility of all RMS participants: each employee bears joint responsibility for risk management within the framework of their functionality.

JSC "KSZH "GAK" integrated the risk management system (RMS) into key business processes. RMS is a key component of the corporate governance system aimed at timely identification, assessment, monitoring and mitigation of potential risks that may negatively affect the achievement of the Company's strategic and operational goals.

The Company has a vertical risk management process and a functioning risk management system at all management levels. Risks are assessed using qualitative and quantitative tools that take into account the probability of occurrence and the impact of the risk when it occurs.

By the decision of the Board of Directors of JSC "KSZh "GAK" the following documents of the RMS were approved:

The Company's risk management policy defines the terminology, scope, objectives, basic principles of the organization and functioning of the risk management system, the organizational structure of the risk management system, and is aimed at the timely identification, assessment and monitoring of all significant risks, as well as the adoption of timely and adequate measures to reduce the risk level.

Risk register - a summary table containing the following structured information about risks: name of risks, description of risks, risk owners, causes and factors of risk occurrence, description of possible consequences from realization of risks, risk management measures, risk assessment;

Risk map - a description of risks presented in the form of a graphic image in which risks are arranged sequentially depending on their level.

JSC "Life Insurance Company "State Annuity Company" is aware of the importance of its influence on the economy, ecology and society, striving for long-term value growth, ensures its sustainable development in the long term, maintaining a balance of interests of stakeholders.

The Company's activities in the field of sustainable development are carried out in accordance with the principles of openness, accountability, transparency, ethical behavior, respect for the interests of stakeholders, legality, respect for human rights, intolerance to corruption, and inadmissibility of conflicts of interest.

Sustainable development policy is based on the principles of:

environmental responsibility;

social performance;

economic efficiency.